Information Collected or Received
Schooner Chandlery will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.
As a Schooner Chandlery member you are required to provide a valid email address at either registration or at checkout (for shipping purposes). This email address is used to identify you in your activities, and your transactions as they relate to the Site.
Depending on which services you choose to use, Schooner Chandlery may require additional information, such as a Company Name, billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical postal address. Credit card information on an account will not be stored on our servers will be passed to a credit card processing service (e.g. Stripe) to be used for both billing and payment purposes. Schooner Chandlery may contact individual sellers to confidentially request more information about their business or items listed on the Site, to ensure compliance with our rules. Certain products or services on Schooner Chandlery may require you to complete an application; any information you submit through the application processes will not be displayed publicly and will only be used internally by Schooner Chandlery, unless otherwise specified (i.e. your public profile information).
Your username or Company is publicly displayed and connected to your Schooner Chandlery activity. Other people may see your reviews, ratings, items listed for sale, company name and details, and certain account preferences related to shipping and return policies.
Schooner Chandlery may automatically receive and record some information from your browser or your mobile device when you visit the Site, such as your IP address or unique device identifier, cookies and data about which pages you visit on this Site. This information helps us analyze and understand how the Site works for members and visitors, and provide a more personalized experience for members and visitors.
Schooner Chandlery may receive or collect information (for example: an email address) about a person who is not yet a registered Schooner Chandlery member (a “non-member”) in connection with certain site features, including but not limited to: a non-member subscribing to a Schooner Chandlery newsletter, a member inviting a non-member to visit the Site, a non-member engaging in a transaction, or a member sending a gift card code or discount code to a non-member. Non-member information is used only for the purpose it was originally submitted to Schooner Chandlery. A non-member can contact Schooner Chandlery if they do not want Schooner Chandlery to retain their information.
Schooner Chandlery uses the information described in this policy to provide and improve our services and products, for billing, payments and shipping, for identification and authentication purposes, to contact members or interested parties, and for general research and reporting.
Schooner Chandlery’s Seller Terms and Conditions require all account owners to be at least 18 years of age (or have the permission and supervision of a responsible parent or legal guardian), therefore, this policy does not discuss use of our Site or services by minors.
Choice and Control
We know members of our community – both buyers and sellers – value having control over their own information, and therefore Schooner Chandlery gives you the choice of providing, editing or removing certain information.
You may change or correct your Schooner Chandlery account information (except your account email, which also serves as your user login) on the Site. You may also remove certain optional information on the Site that you no longer wish to be publicly visible, such as your profile photos, or any content provided in your profile biography.
For various reasons, Schooner Chandlery may contact you about our services or your activity.
If you no longer wish to use Schooner Chandlery’s services or receive service-related messages, then please contact Schooner Chandlery to have your account deleted.
Messages from Schooner Chandlery
On occasion, Schooner Chandlery will contact you. Primarily, messages are delivered by email, and every account is required to keep a valid email address on file to receive messages. In some situations, Schooner Chandlery may contact you by telephone or physical mail in order to provide you with customer support or to provide you with information about products and features you my find of interest. You may update your contact preferences. If you prefer to not receive any of these communications, please contact Schooner Chandlery and we will cease communications.
Some messages from Schooner Chandlery are service-related and required for members, particularly those relating the the sale, purchase, status, or delivery of an item. Other examples of service-related messages include, but are not limited to: a welcome/confirmation email when you register your account, notification of an order, an update in order status, issuance of seller payments, or correspondence with the Schooner Chandlery support team. These messages are not promotional in nature. You may not opt-out of receiving service-related messages from Schooner Chandlery, unless you close your account.
As a member, Schooner Chandlery may also send you messages related to certain features or your activity on the Site. Schooner Chandlery may also send you news or updates about changes to our Site or services. By default, members will receive these messages via email, but you may choose to opt-out of getting certain messages by contacting Schooner Chandlery.
Schooner Chandlery may offer optional email newsletters. When you register for an account, or choose to subscribe via the Site or other third party websites, you will receive newsletters from us. Newsletters are available to both members and non-members. Members may subscribe or unsubscribe from optional newsletters under their account settings or by following the instructions contained in the newsletter emails. Non-members may subscribe by providing an email address, which will only be used by Schooner Chandlery for these newsletters. Non-members may unsubscribe from newsletters by following the instructions contained in the newsletter emails.
Information Sharing and Disclosure
We want to respect your privacy. Schooner Chandlery will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.
Schooner Chandlery limits access to your personal information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
As part of the buying and selling process, Schooner Chandlery will facilitate the sharing of information between the two members (typically a buyer and seller) involved in the transaction. As part of the buying or selling process, you may obtain another Schooner Chandlery member’s email address, shipping address, payment information, and/or other information. As described in Schooner Chandlery’s Seller Terms and Conditions, you have a limited license to use this information only for Schooner Chandlery-related communications or for Schooner Chandlery-facilitated transactions. Schooner Chandlery has not granted you a license to use the information for unsolicited commercial messages. Without express consent from that person, you must not add any Schooner Chandlery member to your email or physical mailing list.
Schooner Chandlery may release your personal information to a third-party in order comply with a subpoena or other legal requirement, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Schooner Chandlery’s Seller Terms and Conditions. In such events, Schooner Chandlery may disclose a name, address, country, phone number, email address and company name.
Schooner Chandlery is affiliated with a variety of businesses and works closely with them. These businesses may offer promotions or sell items or services to you through Schooner Chandlery’s services. Schooner Chandlery may also provide services or sell products jointly with affiliated businesses. Due to the nature of our business model, when an affiliated business is associated with your transaction, we may share information that is related to such transaction with that affiliated business. Schooner Chandlery may share aggregated demographic information with business partners.
Schooner Chandlery employs other companies and people to perform tasks on our behalf, and we need to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, processing payments, handling billing disputes and collections, analyzing data, providing mapping services, preventing fraud, improving performance and stability of the Site, providing marketing assistance and providing customer service. Schooner Chandlery may partner with third-party services for fraud prevention and/or identity verification.
We can only speak for ourselves; this policy does not apply to the practices of third parties that Schooner Chandlery does not own or control, or individuals that Schooner Chandlery does not employ or manage. If you provide your information to others on Schooner Chandlery or throughout the Internet, different rules may apply to the use or disclosure of the information you provide to them. Schooner Chandlery does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Schooner Chandlery is not responsible for the privacy or security practices of other websites on the Internet, even those linked to on or from the Schooner Chandlery Site. We encourage you to ask questions before you disclose your personal information to others.
Cookies and Tracking Technologies
Schooner Chandlery uses technologies to help us better understand how people use our Site and services.
Schooner Chandlery may partner with third-party services who may use various tracking technologies, such as browser cookies or Flash cookies, to provide certain services or features. These technologies allow a partner to recognize your computer or mobile device each time you visit Schooner Chandlery, but do not allow access to personally identifiable information from Schooner Chandlery. Schooner Chandlery does not have access or control over these third-party technologies, and they are not covered by our privacy statement.
The security of your personal information is very important to us. Your Schooner Chandlery account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services. Please always ensure to exercise increased caution when using a public device to access Schooner Chandlery.
Schooner Chandlery will retain your information only for as long as is necessary or your account is active or as needed to provide you services. If you no longer want Schooner Chandlery to use your information to provide you services, you may close your account. To do so, contact Schooner Chandlery and we will delete and close your account. Schooner Chandlery will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You may inform us of any changes or requests in regards to your personal data, and in accordance with our obligations under local data protection law, we may update or delete your personal data accordingly.
For information which is critical in determining the total cost of a sale or purchase, most notably, a shipping address, Schooner Chandlery requires that this information always be kept current and up to date. Any added costs which result from your failure to update this information, will be solely be your own responsibility.
Schooner Chandlery reserves the right to modify this privacy statement at any time, so please review it periodically. We will communicate changes by posting a notice on the Site. If we make material changes to this policy you will be notified here, by email, or other places Schooner Chandlery deems appropriate.
Effective Date: March 29, 2015